Regarding the cancellation of 2020 competitions due to the Covid-19 pandemic, please be assured that the Stardom team will closely work with each impacted eisteddfod to efficiently provide credit card refunds to entrants, as directed by the eisteddfod’s committee. If you have any concerns about this, please contact Stardom at support@stardom.com.au for more details.
 

Stardom Privacy Policy

THIS DOCUMENT PRESENTS THE ONLINE PRIVACY POLICY FOR THE STARDOM WEBSITE AND APPLICATION AS ACCESSED, BY BOTH COMPETITION ADMINISTRATORS AND COMPETITORS.

Website Privacy Policy

This web site is owned and operated under the business name of Trend Logic Pty. Ltd. Throughout the remainder of this document this entity will be referred to as "we", "our" and "us".

By using this site, you agree to the Stardom Privacy Policy of this web site ("the web site"), which is set out in this document. The Stardom Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the web site.

We reserve the right, at our discretion, to modify or remove portions of this Stardom Privacy Policy at any time. The Stardom Privacy Policy should be read in conjunction with the Stardom Terms of Use document, also available from the Stardom website. Note: We do not make any representations about third party web sites that may be linked to the web site.

We recognise the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual ("personal information"). This Stardom Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with. This Stardom Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback:

Trend Logic Pty. Ltd.
ABN 59 167 815 410
M: PO BOX 502, Bendigo VIC 3552
P:(03) 5444 2610
E:support@stardom.com.au

Personal Information

Personal information about visitors to our site is collected only when knowingly and voluntarily submitted by you. For example, we will need to collect such information to provide you with further services, such as the registered login to Stardom, or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia. At no stage will Stardom database hold your credit card details. This responsibility will fall to the selected financial institution as designated by individual member Competitions or in the case of the centralised Stardom payment system, the National Australia Bank.

Use of Information

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Stardom Privacy Policy or at the time of collection. Copies of correspondence sent through the web site, that may contain personal information, are stored primarily for entry into one or more member Competitions or as archives for record-keeping and back-up purposes only.

Disclosure

Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure. Only those member Competitions that you have specifically chosen to enter or have opted to receive marketing information from will have access to your personal information in order to meet your request for the services provided by this website and the selected member competitions.

Security

We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we continually review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

SSL Certification

SSL (Secure Sockets Layer) certificates are aimed at securing member web sites with a 128/256 bit encryption Aust Secure SSL Certificate, to provide for safer and more secure e-commerce transactions over the internet and most importantly extra security for your information. The domain https://www.stardom.com.au has been registered for an Aust Secure SSL Certificate that will provide an encrypted link between our web site and your browser. Once the link is established all communication between the Stardom web site and your browser will remain private and secure.

Cookies

Cookies are data that a Web site transfers to an individual's hard drive for record-keeping purposes. Cookies, which are industry standard and are used by most Web sites, including those operated by us, to facilitate a user's ongoing access to and use of a site. They allow us to customise the web site to your needs. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. But you should note that Cookies may be necessary to provide you with some features of our online services.

Access to Information

We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected or make adjustments through your registered account (if one was opened). In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

Links to other sites

We provide links to web sites outside of our web sites, as well as to third party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies or organisations linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.

Problems or questions

If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us at:
Trend Logic Pty. Ltd.
P: (03) 5444 2610
F: (03) 5444 2602
E:support@stardom.com.au

Further Privacy Information

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's web site: http://www.privacy.gov.au/